Clinical practice in allied health disciplines extends far beyond direct service delivery. This advanced master class examines clinical workloads through a systems-based lens and challenges participants to evaluate how emerging technologies can be strategically integrated into practice. Participants will analyze the distinction between artificial intelligence (AI) and automation and formulate structured approaches for determining when each is appropriate and most effective within clinical workflows. Participants will leave prepared to create sustainable, systems-based workflow strategies that responsibly leverage AI and automation across multiple domains of clinical practice.
Live Webinar
Wed, Sep 30, 2026 at 3:00 pm EDTCEUs/Hours Offered: AK/1.0; AL/1.0; AR/1.0; AZ/1.0; CA/1.0; CO/1.0; CT/1.0; DC/1.0; DE/1.0; FL/1.0; GA/1.0; HI/1.0; IA/1.0; IACET/0.1; ID/1.0; IL/1.0; IN/1.0; KS/1.0; KY/1.0; MA/1.0; MD/1.0; ME/1.0; MI/1.0; MO/1.0; MS/1.0; MT/1.0; NC/1.0; ND/1.0; NE/1.0; NH/1.0; NY/1.0; OK/1.0; OR/1.0; PA/1.0; RI/1.0; SC/1.0; SD/1.0; TX/1.0; UT/1.0; VA/1.0; VT/1.0; WA/1.0; WI/1.0; WY/1.0
Learning Outcomes
- After this course, participants will be able to evaluate the difference between artificial intelligence (AI) systems and deterministic automation within clinical workflow contexts.
- After this course, participants will be able to design strategies using commonly available AI and automation tools across widely used platforms to responsibly streamline planning, service delivery, documentation, and team coordination.
- After this course, participants will be able to formulate ethical, professional workflows that leverage AI or automation while preserving clinical reasoning and professional autonomy.
Agenda
| 0-5 Minutes | Introduction & Framing the Problem |
| 5-15 Minutes | Evaluating AI vs Deterministic Automation |
| 15-35 Minutes | Designing Workflow Strategies |
| 35-55 Minutes | Formulating Ethical & Sustainable Workflows |
| 55-60 Minutes | Summary / Q&A |
Presented By
Michelle Boisvert
PhD CCC-SLP
Michelle Boisvert, PhD, CCC-SLP, is a doctoral-level clinician providing and supervising high-quality speech and language services on-site and remotely in a public school and private practice setting. Dr. Boisvert received her PhD in Communication Disorders from the University of Massachusetts Amherst in 2012, during which she investigated the viability, use, and effectiveness of telepractice for the online delivery of speech and language services, particularly for individuals with autism spectrum disorders. Her research helped validate this method of service delivery and has informed her clinical and entrepreneurial work post graduation. Driven by a passion for leveraging technology to ensure access to high-caliber services and enhance workload efficiency, Dr. Boisvert subsequently cofounded and developed easyReportPRO.com, a division of WorldTide, Inc. The easyReportPRO is an innovative online platform designed to streamline report writing for speech-language pathologists (SLPs) by using automated, customizable templates. With a focus on continuous improvement and a drive to advance technology-based resources for SLPs and related fields, Dr. Boisvert has always been committed to bridging the gap between clinical work and technology, offering SLPs tangible, practical solutions to reduce manual tasks and improve professional outcomes.
Dr. Boisvert has published several articles in peer-reviewed journals on the topic of telepractice and is the former editor for the Perspectives on Telepractice (a journal published by Perspectives of the American Speech-Language-Hearing Association’s Special Interest Groups [ASHA’s SIG 18]). Dr. Boisvert provides training on telepractice and has spoken at national and international conferences on the topic. She also offers professional training on entrance and exit criteria for speech and language services for students in U.S. public schools, specialist and teacher collaboration methods, and caseload management strategies that incorporate artificial intelligence, extended reality, and automation.
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Nerissa Hall
PhD CCC-SLP
Nerissa Hall, PhD, CCC-SLP, BCS-AAC is a speech-language pathologist and AAC specialist focused on complex communication needs, interdisciplinary implementation, and the integration of innovative technology for individuals, caregivers, and teams in the context of service provision. She focuses on bridging theory, clinical reasoning, and practical application, particularly in the ethical and strategic use of technology to support both clients and clinicians.
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Financial: Michelle Boisvert was paid an honorarium for this presentation. Michelle has authored and receives royalties for books, articles and materials related to this topic.
Non-financial: Michelle Boisvert has no relevant non-financial relationships to disclose.
Financial: Nerissa Hall was paid an honorarium for this presentation. Nerissa has authored and receives royalties for books, articles and materials related to this topic.
Non-financial: Nerissa Hall has no relevant non-financial relationships to disclose.
Sponsor Disclosure: This Course is presented by PhysicalTherapy.com, a Continued site.
Content Disclosure: This learning event does not focus exclusively on any specific product or service.
Course participation information
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NOTE: Full attendance for all courses is mandatory. For self-study courses, this includes reading the full text, listening to the full audio recording, or watching the complete video, as appropriate for the format of the course.
Passing an online exam and completing a course evaluation will be required to earn continuing education credit.
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California
PhysicalTherapy.com is a recognized continuing competency approval agency for the Physical Therapy Board of California. This course is offered for 1.00 hours of continuing competency.
CE Broker
PhysicalTherapy.com is approved to report to CE Broker for PTs and PTAs licensed in the states of AR, AZ, FL, GA, KS, MI, MS, ND, NV, OK, SC and TN, and ATs licensed in the states of AZ, KS, LA, MI, TN, and WI. CE Provider #: 50-14089. If you are a PT/PTA or AT in one of these states, CE Broker may be of interest to you.
Washington D.C.
The District of Columbia Board of Physical Therapy (Board) has established that PhysicalTherapy.com is an approved continuing education provider for DC physical therapists and physical therapist assistants. Licensees must adhere to all other continuing education regulations of the Board, including those related to online courses and content.
International Association for Continuing Education and Training
continued, LLC, DBA PhysicalTherapy.com, is accredited by the International Association for Continuing Education and Training (IACET). continued complies with the ANSI/IACET Standard, which is recognized internationally as a standard of excellence in instructional practices. As a result of this accreditation, continued is authorized to issue the IACET CEU. continued, LLC, is authorized by IACET to offer 0.10 CEUs for this program.
IL Physical Therapy Continuing Education Sponsor
PhysicalTherapy.com is approved by the Illinois Department of Professional Regulation as a sponsor of continuing education for PTs/PTAs (Sponsor License #216000252). This course is offered for 1.00 hours (Advanced level).
New York
PhysicalTherapy.com is recognized by the New York State Education Department's State Board for Physical Therapy as an approved provider of physical therapy and physical therapist assistant continuing education.
Oklahoma
PhysicalTherapy.com is an Approved Provider by the Oklahoma State Board of Medical Licensure & Supervision for Physical Therapists, PT CE Provider BAP202310006. This course is offered for 1.00 hours of continuing education for Oklahoma PTs/PTAs.
Texas Physical Therapy Association
This course is offered for 1.00 hours (Advanced level) by the Texas Physical Therapy Association. The assignment of Texas PT CCUs does not imply endorsement of specific course content, products, or clinical procedures by TPTA or TBPTE. The Texas Physical Therapy Association (TPTA) administers the CCAP on behalf of the Texas Board of Physical Therapy Examiners (Provider #2706033TX).
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