- Information We Collect About You
- Information Collected by Third Parties Not Acting on PhysicalTherapy.com's Behalf
- Children Under the Age of 13
- How We Use Your Information
- Disclosure of Your Information
- How PhysicalTherapy.com Handles Privacy and Security Internally
- Managing Your Information
- Entire Agreement, Additional Terms, Waiver, and Severability
- Your California Privacy Rights
- Contact Us
PhysicalTherapy.com is a website owned and operated by continued.com, LLC (“continued”, “PhysicalTherapy.com”, “we”, “our” or “us”).
The Site links to other sites. Once you enter another website (whether through an advertisement, service, or content link), be aware that PhysicalTherapy.com is not responsible for the privacy practices of such other sites. We encourage you to look for and review the privacy statements of each and every website you visit through a link or advertisement on PhysicalTherapy.com.
While you may use much of PhysicalTherapy.com without registration, some of the specific tools and services on our Site require registration. If you use our Site without registering, the only information we collect will be non-Personally Identifiable Information through the use of features like cookies and web beacons as described in “Non-Personally Identifiable Information We Collect About You” below. If you choose to register with our Site for educational courses or other services, we require you to submit Personally Identifiable Information, as described in “Identifiable Information We Collect About You” below. “Personally Identifiable Information” means information that identifies a person, such as the person’s full name, home address, email address, telephone number, credit card information or any other information that would allow someone to identify or contact you.
Information We Collect About You
Non-Personally Identifiable Information
Even if you do not register with PhysicalTherapy.com, we collect non-Personally Identifiable Information about your use of our Site, special promotions and newsletters.
A cookie is a piece of data stored on the user's hard drive containing information about the user. Every computer is assigned a different cookie by PhysicalTherapy.com. The information collected by cookies (i) helps us dynamically generate advertising and content on web pages or in newsletters, (ii) allows us to statistically monitor how many people are using our Site and selected corporate partners' and advertisers' sites, (iii) how many people open our emails, and (iv) for what purposes these actions are being taken. We may use cookie information to target certain advertisements to your browser or to determine the popularity of certain content or advertisements. Cookies are also used to facilitate a user's log-in, as navigation aides and as session timers.
Your browser software can be set to reject all cookies. Most browsers offer instructions on how to reset the browser to reject cookies in the "Help" section of the toolbar. If you reject our cookies, certain functions and conveniences of our Site may not work properly but you do not have to accept our cookies in order to productively use our Site. We do not link non-Personally Identifiable Information from cookies to Personally Identifiable Information without your permission.
Tracking Pixels/Web Beacons
Some pages of the Site may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) that permit us, for example, to count users who have visited those pages and for other related Site statistics (for example, recording the popularity of certain Site content and verifying system and server integrity).
Personally Identifiable Information
Newsletters and Emails to You
At registration and at various times as you use PhysicalTherapy.com, you will be given the option of receiving recurring informational/promotional newsletters via email from PhysicalTherapy.com and/or directly from third parties. At the time you sign up for our email newsletters or any time thereafter, you can choose to opt-out of receiving additional promotional emails from PhysicalTherapy.com.
In order to subscribe to such newsletters via email, we need your contact information, such as name and email address. You can unsubscribe from the newsletters by simply clicking on the "unsubscribe" link at the bottom of any email newsletter. You will be taken to a webpage where you can choose to update your subscription settings or unsubscribe from all PhysicalTherapy.com newsletters. You may also unsubscribe or change any of your email preferences by clicking on the applicable links in your email newsletter or by changing your profile within PhysicalTherapy.com. If you are experiencing difficulties with our automated unsubscribe service, you can email PhysicalTherapy.com Customer Service at webmaster@PhysicalTherapy.com. PhysicalTherapy.com Customer Service will unsubscribe you from that newsletter in two to three business days.
As a part of your membership on PhysicalTherapy.com you may receive certain emails related to your account and CEU activity. These emails allow PhysicalTherapy.com to communicate important information to our users.
In some cases, when you click on a link or an advertisement in an email or newsletter, your browser may be momentarily directed to the website of a third party which, acting on behalf of PhysicalTherapy.com, notes or “counts” your response to the email or newsletter before re-directing your browser to its proper destination; this re-direction process will not be apparent to you.
When you use PhysicalTherapy.com’s “Email a Friend” function or “Refer a Friend” function, PhysicalTherapy.com emails the article, invitation or other content you designate to your friend's email address and lists your email address as the sender. PhysicalTherapy.com uses the friend's email address only for the purpose of sending your friend the email you requested. While we store both email addresses, we do not use them for any other purpose unless disclosed to you at the time you send the email.
Emails You Send to PhysicalTherapy.com
Discussion Boards and other Public/Classroom Forums
As a service to our users, PhysicalTherapy.com features discussion boards and other public/classroom forums where users with similar interests or medical conditions can share information and support one another or where users can post questions for experts to answer. We also offer online discussions moderated by medical or healthcare experts.
Any information shared (including Personally Identifiable Information and your personal health information (“Personal Health Information”) that you reveal in a discussion forum, message board, “Ask The Expert” posting, or online classroom discussion is by design open to the public and is not a private, secure service. You should think carefully before disclosing any Personally Identifiable Information, health, or similar information in any public forum. This includes online course evaluations and comments. What you have written may be seen, disclosed to or collected by third parties and may be used by others in ways we are unable to control or predict, including to contact you for unauthorized purposes.
From time to time the PhysicalTherapy.com market research department, or its operations contractors acting on its behalf, conducts online research surveys in order to gather feedback about our Site, our Corporate Partners and opinions on important healthcare issues, through email invitations, pop-up surveys and online focus groups.
When participating in a survey, we may ask you to submit Personally Identifiable Information. This Personally Identifiable Information is used for research purposes, and is not used for sales solicitations. When a survey is sponsored by a third party, aggregate information of the survey results is reported to the sponsor in a way that does not specifically and individually identify your Personally Identifiable Information. Personally Identifiable Information collected through market research will only be used by PhysicalTherapy.com and its operations contractors and will not be given or sold to a third party without your consent.
Information Collected by Third Parties Not Acting on PhysicalTherapy.com's Behalf
Children Under the Age of 13
How We Use Your Information
We may use information that we collect about you or that you provide to us, including any personal information:
- To present our Site and its contents to you.
- To provide you with information, products or services that you request from us.
- To fulfill any other purpose for which you provide it including CE reporting.
- To provide you with notices about your account/subscription, including expiration and renewal notices.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- To notify you about changes to our Site or any products or services we offer or provide through it.
- To allow you to participate in interactive features on our Site.
- To process and deliver contest entries and rewards.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
We may also use your information to contact you about our own goods and services that may be of interest to you. If you do not want us to use your information in this way, you may opt out by contacting us at the appropriate email address listed at the end of this policy, or through other methods identified in this policy. We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
Disclosure of Your Information
We may disclose your Personally Identifiable and Non-Personally Identifiable Information as described below.
Personally Identifiable Information
- To our subsidiaries and affiliates.
- To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep the information confidential and use it only for the purposes for which we disclose it to them.
- To an Employer or Organization who has purchased a group of memberships. This can include but is not limited to course selection, exam scores, course evaluation comments and CEU transcripts.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by us about our Site users is among the assets transferred.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
- To comply with any court order, law or legal process, including to respond to any government or regulatory request. In the event that we are legally compelled to disclose your Personally Identifiable Information to a third party, we will attempt to notify you unless doing so would violate the law or court order.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
We may also release Personally Identifiable Information to third parties:
- To comply with reporting requirements set forth by associations whose continuing education credits are offered.
- In certain cases where membership is purchased by a third party, to comply with reporting requirements of the third party.
- In special cases, such as a physical threat to you or others.
- To comply with arrangements made with our corporate partners as it relates to both live and pre-recorded continuing education courses.
Additionally, we may disclose your Personally Identifiable Information to third-party organizations for continuing education courses. For your convenience there are links to continuing education courses hosted by PhysicalTherapy.com, but managed and operated by companies and organizations other than PhysicalTherapy.com (“Third Party Corporate Partner Companies and Organizations”).
These Third Party Companies and Organizations provide content or services, including continuing education courses through our Site. These continuing education course links may be found in advertisements, referenced within content, or placed beside the names or logos of Corporate Partners. PhysicalTherapy.com will disclose limited Personally Identifiable Information to these Third Party Corporate Partner Companies and Organizations as it relates to continuing education courses provided by a specific Third Party Corporate Partner. (Example - if a person registers for a particular continuing education course provided by Corporate Partner "A" then PhysicalTherapy.com will provide Corporate Partner “A” with limited Personally Identifiable Information as it relates to the course and the course participant).
Non-Personally Identifiable Information
PhysicalTherapy.com may provide aggregate or non-personally identifiable information to third parties without limitation. For example, we might inform third parties regarding the number of users of our Site and the activities they conduct while on our Site. We might also inform a company (that may or may not be an advertiser on our Site) that “30% of our users live east of the Mississippi” or that “25% of our users are in private practice.” Depending on the circumstances, we may or may not charge third parties for this aggregate information. We require parties with whom we share aggregate information to agree that they will not attempt to make this information personally identifiable, such as by combining it with other databases.
How PhysicalTherapy.com Handles Privacy and Security Internally
We take reasonable measures to protect your Personally Identifiable Information. Listed below are some of the security procedures that PhysicalTherapy.com uses to protect your privacy:
- Requires both a personal username and a password in order for users to access their Personally Identifiable Information.
- Uses firewalls to protect information held in our servers.
- Utilizes Secure Socket Layer (SSL/TLS) encryption in transmitting Personally Identifiable Information to our servers. In order to take advantage of encryption technology, you must have an Internet browser which supports 128-bit encryption.
- Closely monitors the limited number of PhysicalTherapy.com employees who have potential access to your Personally Identifiable Information.
- Backs up our systems to protect the integrity of your Personally Identifiable Information.
Despite PhysicalTherapy.com's efforts to protect your Personally Identifiable Information, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet will be intercepted. We cannot guarantee the security of your personal information transmitted to our Site and are not responsible for circumvention of any privacy settings or security measures contained on the Site. Any transmission of personal information is at your own risk.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Site like message boards. The information you share in public areas may be viewed by any user of the Site.
Managing Your Information
PhysicalTherapy.com contains tools that collect and store self-reported data. These tools allow you to correct, update or review information you have submitted by going back to the specific tool, logging-in and making the desired changes.
You may delete your Personally Identifiable Information from our systems by instructing us to do so via email to webmaster@PhysicalTherapy.com. Within a reasonable time after your request, we will delete your Personally Identifiable Information from our active databases and where feasible from our back-up media. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to PhysicalTherapy.com from our servers.
We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
If you delete your submissions and other public information from the Site, copies of that information may remain viewable in cached and archived pages, or might have been copied or stored by other Site users.
Entire Agreement, Additional Terms, Waiver, and Severability
Your California Privacy Rights
We comply with the California Online Privacy Protection Act of 2003, California Business and Professional Code 22575 - 22579. If you are a California resident, we will, upon your written request, provide you with: (a) the names and addresses of all third parties to which we have disclosed your Personally Identifiable Information during the preceding year for direct marketing purposes (if any); (b) the categories of information we disclosed to third parties for direct marketing purposes during the preceding calendar year; and (c) if the nature of the third party direct marketer’s business cannot be reasonably determined by the third party’s name, examples of the products or services marketed. In order to obtain this information, please contact us using either of the methods described below. We do not respond to Do Not Track browser signals.
337 Garden Oaks Blvd ECM #79931
Houston, TX 77018