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Help & FAQs

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CEU/Credit Hour Processing

Information on what is required to complete a course and earn CEUs/CCUs at


Live Webinar / Seminar Series

  • Getting ready for a live webinar ESS course
  • Taking a test drive/orientation before live webinars
  • Troubleshooting with logging into a live webinar
  • Downloading handouts during a live webinar ESS course

Self Study Courses

  • System requirements
  • Downloading course handouts
  • CEU credits
  • Troubleshooting a video course.