PhysicalTherapy.com FAQs


What is a PhysicalTherapy.com membership?

A PhysicalTherapy.com membership allows you unlimited access to our course library for one year (12 months) for  $99. PhysicalTherapy.com's library consists of over 300 courses, including live, recorded, audio, and text-based course formats covering a wide array of topics. Become a member today!

To ensure uninterrupted service and continued professional development, your membership will automatically renew at the end of each 12 month period and your credit card will be billed at that time. You can cancel anytime, effective the next billing cycle, online or by contacting our Customer Service Department via telephone at 866-782-6258.


How do I complete a course with PhysicalTherapy.com?

After participating in a live webinar, recorded, audio or text-based course, you will be required to achieve a passing score of 80% on a multiple-choice examination. You will be given immediate feedback regarding the results of your exam and a second opportunity to pass the exam if necessary. To earn credit for a live webinar, you must be logged into the entire event and complete the exam within 7 days; for a recorded, audio, or text-based course, you must complete the exam within 30 days of the course registration date. If you do not complete the exam within those time parameters you must re-register for the course. You can access your CE Tests by clicking on ‘Dashboard’ or 'Pending Courses' on the navigation sidebar. After passing the exam, you will be required to complete a course evaluation in order to receive a certificate of completion for the course. Please note that you will not be allowed to complete more than 10 hours of coursework on any calendar day.

Who keeps track of how many CEUs have been earned?

PhysicalTherapy.com maintains a transcript of CE activities obtained on PhysicalTherapy.com for you. After you log in, click on "Transcripts" on the navigation sidebar. You may access this page at any time to view courses that you have completed. 


Important Information about Reporting to CE Broker

CE Broker reporting is offered for Florida PTs/PTAs and Athletic Trainers (ATs) and for South Carolina PTs/PTAs. To ensure you are taking a pre-approved course for your continuing education requirements, navigate to the course library, select "Florida" from the "State Certification" selection box. All courses, pre-approved for Florida, will appear. At the bottom of each course detail page, you will also see the statement, "This course is offered for CEUs (Live or Homestudy level) by the Florida Physical Therapy Association/CE Broker."Courses offered for FL Athletic Trainers (ATs) are approved by the Board of Certification Inc. (BOC). To search for courses approved by the BOC, navigate to the course library, select "BOC" from the "Association" selection box. All courses, approved for the BOC will appear.

For South Carolina, navigate to the course library, select "South Carolina" from the "State Certification" selection box. All courses appropriate for South Carolina, will appear.

PhysicalTherapy.com will report your completed coursework to CE Broker if you are a PT/PTA/AT licensed in Florida or if you are a PT/PTA licensed in South Carolina, and if you select "yes" for reporting at the time you complete the exam. You may change your reporting preference any time until the course has been reported.  To ensure that your CEU credits are reported properly to CE Broker, you must verify that your PhysicalTherapy.com user profile is up to date, including both the alpha and numeric portions of your Florida PT/PTA/ or AT license (eg. PT9999). For SC, you only need the numeric portion of your license (eg. 9999). If your profile is not current, your coursework may not be accurately reported to CE Broker.  

Remember that this reporting feature applies only if you are a member of CE Broker and would like them to maintain a record of your CEUs. 

Please note that if you did not request PhysicalTherapy.com to report a course that you completed more than 45 days ago, you must self-report your coursework to CE Broker. For more information about self-reporting, please visit CE Broker. The PhysicalTherapy.com provider number for CE Broker is 50-14558. Your PhysicalTherapy.com course transcript or the individual course certificates of completion may be submitted as documentation.


What is the difference between CEUs and the length of a course (course hours)? How does this relate to CCUs?

Course length is reported differently by different associations and state licensing boards. Some use the internationally recognized Continuing Education Unit (CEU) as the standard unit of measuring participation in a continuing education course. One (1.0) CEU is defined as 10 hours of participation in coursework. Therefore, a single hour of participation in a course is equal to 0.1 CEUs. Some associations and state licensing boards use clock hours. ProCert/FSBPT awards CCUs.  CCUs are a unit of relative value of an activity based on its evaluation against a rigorous and comprehensive set of standards representing the quality of an activity. The CCU determination is a valuation applying many factors including, but not limited to, duration of the activity. No conclusion should be drawn that CCUs correlate to length of the course (e.g. hours).