This course explores the unique rewards and challenges of working in home health care, where autonomy, flexibility, and meaningful patient relationships drive professional satisfaction. This course equips therapists with strategies to enhance job fulfillment, optimize patient satisfaction, and thrive in an evolving, value-based care environment.
Live Webinar
Fri, Aug 29, 2025 at 10:00 am EDTCEUs/Hours Offered: AK/2.0; AL/2.0; AR/2.0; AZ/2.0; CA/2.0; CO/2.0; CT/2.0; DC/2.0; DE/2.0; FL/2.0; GA/2.0; HI/2.0; IA/2.0; IACET/0.2; ID/2.0; IL/2.0; IN/2.0; KS/2.0; KY/2.0 Category 2; MA/2.0; MD/2.0; ME/2.0; MI/2.0; MO/2.0; MS/2.0; MT/2.0; NC/2.0; ND/2.0; NE/2.0; NH/2.0; NY/2.0; OK/2.0; OR/2.0; PA/2.0; RI/2.0; SC/2.0; SD/2.0; TN/2.0; TX/2.0; UT/2.0; VA/2.0; VT/2.0; WA/2.0; WI/2.0; WY/2.0
Learning Outcomes
- After this course, participants will be able to list three factors associated with increased job satisfaction among home health professionals, as reported in peer-reviewed studies.
- After this course, participants will be able to identify five factors that influence long-term satisfaction and retention among home health physical therapists.
- After this course, participants will be able to record three key elements of the Home Health Care Consumer Assessment of Healthcare Providers and Systems (HHCAHPS®) survey administration process.
- After this course, participants will be able to analyze the HHCAHPS® survey questions to identify three areas commonly associated with patient dissatisfaction and propose at least 2 interventions to improve results.
Agenda
| 0-15 Minutes | Review of learning outcomes and audience poll re: home health satisfaction/dissatisfaction |
| 15-25 Minutes | Literature review re: physical therapy job satisfaction |
| 25-50 Minutes | Home health therapist satisfaction and retention strategies |
| 50-60 Minutes | Patient satisfaction and impact on Home Health Value-Based Purchasing (HHVBP) Model |
| 60-75 Minutes | Audience poll re: patient satisfaction, HHCAHPS® administration process, and star rating |
| 75-105 Minutes | 34 Home Health Care Consumer Assessment of Healthcare Providers and Systems (HHCAHPS®) survey questions |
| 105-115 Minutes | Proposed shortened version of HHCAHPS® survey and audience poll |
| 115-120 Minutes | Summary, Q&A |
Presented By
Chris Chimenti
MSPT
Chris Chimenti earned his Masters of Science in Physical Therapy degree from Slippery Rock University in 1997. He is currently employed as the Senior Director of Clinical Innovation at HCR Home Care, a Rochester-based certified home health care agency operating across Upstate New York State. He has over 25 years of experience in the home health setting. He is an accomplished speaker at regional and national conferences on home health practice and regulation, clinical research, student affiliation, care redesign, and joint replacement rehabilitation. Chris has conducted several studies throughout his career across various special interest areas, including falls prevention, Parkinson’s Disease management, evidence-based standardized measures, pain assessment, sepsis screening, total knee replacement rehabilitation, and home health response to the COVID-19 pandemic. Chris has served APTA Home Health in various leadership roles, including Research Committee Chair, Treasurer, and Vice President.
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Financial disclosures: Chris Chimenti received an honorarium for presenting this course.
Non-financial disclosures: none.
Sponsor Disclosure: This Course is presented by PhysicalTherapy.com, a Continued site.
Content Disclosure: This learning event does not focus exclusively on any specific product or service.
Course participation information
To ensure you are ready to participate, please complete our short Test Drive to prepare your computer to view the course.
NOTE: Full attendance for all courses is mandatory. Please view the entire course.
Passing an online exam and completing a course evaluation will be required to earn continuing education credit.
Live Webinars allow presenter and participant interaction. The exam and course evaluation for these courses must be completed within 7 days of the event.
On-demand courses include texts, video and audio recordings of live webinars, and multimedia formats. The exam and course evaluation for on-demand courses must be completed within 30 days of course registration.
To participate in the course, complete the exam and course evaluation, and earn continuing education credit, you must be a PhysicalTherapy.com member. Participants must complete the entire course; partial credit is not allowed.
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Visit our Contact us page or give us a call if you have questions.
California
PhysicalTherapy.com is a recognized continuing competency approval agency for the Physical Therapy Board of California. This course is offered for 2.00 hours of continuing competency.
CE Broker
PhysicalTherapy.com is approved to report to CE Broker for PTs and PTAs licensed in the states of AR, AZ, FL, GA, KS, MI, MS, ND, NV, OK, SC and TN, and ATs licensed in the states of AZ, KS, LA, MI, TN, and WI. CE Provider #: 50-14089. If you are a PT/PTA or AT in one of these states, CE Broker may be of interest to you.
Washington D.C.
The District of Columbia Board of Physical Therapy (Board) has established that PhysicalTherapy.com is an approved continuing education provider for DC physical therapists and physical therapist assistants. Licensees must adhere to all other continuing education regulations of the Board, including those related to online courses and content.
International Association for Continuing Education and Training
continued, LLC, DBA PhysicalTherapy.com, is accredited by the International Association for Continuing Education and Training (IACET). continued complies with the ANSI/IACET Standard, which is recognized internationally as a standard of excellence in instructional practices. As a result of this accreditation, continued is authorized to issue the IACET CEU. continued, LLC, is authorized by IACET to offer 0.20 CEUs for this program.
IL Physical Therapy Continuing Education Sponsor
PhysicalTherapy.com is approved by the Illinois Department of Professional Regulation as a sponsor of continuing education for PTs/PTAs (Sponsor License #216000252). This course is offered for 2.00 hours (Intermediate level).
KPTA
This course is offered for 2.00 hours (Intermediate level, Category 2) by the Kentucky Physical Therapy Association (Provider #CS80-2024-APTAKY).
New York
PhysicalTherapy.com is recognized by the New York State Education Department's State Board for Physical Therapy as an approved provider of physical therapy and physical therapist assistant continuing education.
Oklahoma
PhysicalTherapy.com is an Approved Provider by the Oklahoma State Board of Medical Licensure & Supervision for Physical Therapists, PT CE Provider BAP202310006. This course is offered for 2.00 hours of continuing education for Oklahoma PTs/PTAs.
Texas Physical Therapy Association
This course is offered for 2.00 hours (Intermediate level) by the Texas Physical Therapy Association. The assignment of Texas PT CCUs does not imply endorsement of specific course content, products, or clinical procedures by TPTA or TBPTE. The Texas Physical Therapy Association (TPTA) administers the CCAP on behalf of the Texas Board of Physical Therapy Examiners (Provider #2706033TX).
We recognize that state CE requirements are constantly changing. If you have any questions regarding our courses and your state requirements, please contact us at 866-782-6258 or contact Customer Service.