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Indemnity and Expense Payments

Jennifer L. Flynn, CPHRM

February 8, 2017

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Question

What is the difference between indemnity payments and expense payments?  

Answer

Indemnity payments are monies paid on behalf of the insured PT, PTA or PT Practice in the settlement or judgment of a claim.  Expenses are monies paid in the investigation, management or defense of a claim – this may include but not limited to expert witness fees, court costs, etc.


jennifer l flynn

Jennifer L. Flynn, CPHRM

Jennifer Flynn, CPHRM, is Vice President and Risk Manager for Healthcare Providers Service Organization in the Healthcare Division of Aon’s Affinity Insurance Services, Inc. Specializing in risk management and having worked in the health care insurance business for over 21 years, Jennifer is dedicated to educating health care professionals on professional liability risks and offers strategies to mitigate those risks by supporting patient safety principles and developing quality management programs.  In addition to being a frequent national speaker on healthcare risk and liability, Jennifer is also a published author on various risk management topics. Jennifer is a Certified Professional in Healthcare Risk Management and is a licensed Property & Casualty agent. She earned a BA in Psychology from Arcadia University in Glenside, Pennsylvania.


Related Courses

PTs and Patient Non-Compliance
Presented by Jennifer L. Flynn, CPHRM, Lynn Pierce, BSN, RN, CPHRM
Recorded Webinar

Presenters

Jennifer L. Flynn, CPHRMLynn Pierce, BSN, RN, CPHRM
Course: #2973Level: Introductory2 Hours
  'The case studies were great examples'   Read Reviews
Patient noncompliance can come in many forms: unwillingness to follow a course of therapy, repeated missed appointments, rejecting treatment recommendations, reluctance to take medications, refusal to provide information or chronic late payments. If left unchecked, such conduct may result in litigation. The objective of this presentation is to enable Physical Therapists with strategies to not only recognize these patient behaviors but also take steps to reduce the likelihood of malpractice claims. Using selected claim scenarios, PTs and PTAs can examine their own current risk control practices in relation to the claims and losses experienced by their peers.

Using Malpractice Claims Data to Identify Risks in PT Practice
Presented by Jennifer L. Flynn, CPHRM
Recorded Webinar

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Jennifer L. Flynn, CPHRM
Course: #4347Level: Intermediate1 Hour
  'Provided basic understanding'   Read Reviews
HPSO and CNA’s liability claim report, Physical Therapy Liability Claim Report: 4th Edition, addresses top areas of physical therapy professionals’ most common professional liability concerns, including emerging risks and ways that PTs can protect themselves from liability exposures. Using case studies and claim data, PTs can examine top areas of liability through the experiences of your peers. Most importantly, this session provides you with immediately implementable practices that you can use to help prevent or defend against malpractice allegations, while also enhancing patient safety. This course is directly related to the practice of physical therapy and is therefore appropriate for the PT/PTA.

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This training describes the required elements for responding to the emerging needs of long term care communities to provide sensitive and respectful services to LGBT elders. The training reviews definitions related to sexual orientation and gender identity challenges experienced by LGBT older adults, and strategies for communication and policies that honor residents' rights. This course is directly related to the practice of physical therapy and is therefore appropriate for the PT and PTA.

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The course will focus on the items that are unique to the OASIS E data collection process. Official guidance sources will be explored to ensure the accuracy of the information.

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