What is the difference between indemnity payments and expense payments?
Answer
Indemnity payments are monies paid on behalf of the insured PT, PTA or PT Practice in the settlement or judgment of a claim. Expenses are monies paid in the investigation, management or defense of a claim – this may include but not limited to expert witness fees, court costs, etc.
Jennifer L. Flynn, CPHRM
Jennifer Flynn, CPHRM, is Vice President and Risk Manager for Healthcare Providers Service Organization in the Healthcare Division of Aon’s Affinity Insurance Services, Inc. Specializing in risk management and having worked in the health care insurance business for over 21 years, Jennifer is dedicated to educating health care professionals on professional liability risks and offers strategies to mitigate those risks by supporting patient safety principles and developing quality management programs. In addition to being a frequent national speaker on healthcare risk and liability, Jennifer is also a published author on various risk management topics. Jennifer is a Certified Professional in Healthcare Risk Management and is a licensed Property & Casualty agent. She earned a BA in Psychology from Arcadia University in Glenside, Pennsylvania.
Related Courses
1https://www.physicaltherapy.com/pt-ceus/course/using-malpractice-claims-data-to-4347Using Malpractice Claims Data to Identify Risks in PT PracticeHPSO and CNA’s liability claim report, Physical Therapy Liability Claim Report: 4th Edition, addresses top areas of physical therapy professionals’ most common professional liability concerns, including emerging risks and ways that PTs can protect themselves from liability exposures. Using case studies and claim data, PTs can examine top areas of liability through the experiences of your peers. Most importantly, this session provides you with immediately implementable practices that you can use to help prevent or defend against malpractice allegations, while also enhancing patient safety. This course is directly related to the practice of physical therapy and is therefore appropriate for the PT/PTA.auditory, textual, visual129USDSubscriptionUnlimited COURSE Access for $129/yearOnlineOnlyPhysicalTherapy.comwww.physicaltherapy.comUsing Malpractice Claims Data to Identify Risks in PT PracticeHPSO and CNA’s liability claim report, Physical Therapy Liability Claim Report: 4th Edition, addresses top areas of physical therapy professionals’ most common professional liability concerns, including emerging risks and ways that PTs can protect themselves from liability exposures. Using case studies and claim data, PTs can examine top areas of liability through the experiences of your peers. Most importantly, this session provides you with immediately implementable practices that you can use to help prevent or defend against malpractice allegations, while also enhancing patient safety. This course is directly related to the practice of physical therapy and is therefore appropriate for the PT/PTA.4347OnlinePT60M
HPSO and CNA’s liability claim report, Physical Therapy Liability Claim Report: 4th Edition, addresses top areas of physical therapy professionals’ most common professional liability concerns, including emerging risks and ways that PTs can protect themselves from liability exposures. Using case studies and claim data, PTs can examine top areas of liability through the experiences of your peers. Most importantly, this session provides you with immediately implementable practices that you can use to help prevent or defend against malpractice allegations, while also enhancing patient safety. This course is directly related to the practice of physical therapy and is therefore appropriate for the PT/PTA.
2https://www.physicaltherapy.com/pt-ceus/course/supporting-lgbtq-senior-in-healthcare-4096Supporting the LGBTQ Senior in HealthcareThis training describes the required elements for responding to the emerging needs of long term care communities to provide sensitive and respectful services to LGBT elders. The training reviews definitions related to sexual orientation and gender identity challenges experienced by LGBT older adults, and strategies for communication and policies that honor residents' rights. This course is directly related to the practice of physical therapy and is therefore appropriate for the PT and PTA.auditory, textual, visual129USDSubscriptionUnlimited COURSE Access for $129/yearOnlineOnlyPhysicalTherapy.comwww.physicaltherapy.comSupporting the LGBTQ Senior in HealthcareThis training describes the required elements for responding to the emerging needs of long term care communities to provide sensitive and respectful services to LGBT elders. The training reviews definitions related to sexual orientation and gender identity challenges experienced by LGBT older adults, and strategies for communication and policies that honor residents' rights. This course is directly related to the practice of physical therapy and is therefore appropriate for the PT and PTA.4096OnlinePT120M
This training describes the required elements for responding to the emerging needs of long term care communities to provide sensitive and respectful services to LGBT elders. The training reviews definitions related to sexual orientation and gender identity challenges experienced by LGBT older adults, and strategies for communication and policies that honor residents' rights. This course is directly related to the practice of physical therapy and is therefore appropriate for the PT and PTA.
3https://www.physicaltherapy.com/pt-ceus/course/alzheimer-s-and-other-dementias-4864Alzheimer's and Other Dementias: Overview for Healthcare ProfessionalsAn overview for healthcare professionals about Alzheimer’s disease and related disorders is provided in this course. Characteristics of the dementias, such as symptoms, progression, and how they are diagnosed, are described. Care planning strategies for improving communication with patients and families, understanding and managing behavioral challenges, and promoting independence are also discussed.auditory, textual, visual129USDSubscriptionUnlimited COURSE Access for $129/yearOnlineOnlyPhysicalTherapy.comwww.physicaltherapy.comAlzheimer's and Other Dementias: Overview for Healthcare ProfessionalsAn overview for healthcare professionals about Alzheimer’s disease and related disorders is provided in this course. Characteristics of the dementias, such as symptoms, progression, and how they are diagnosed, are described. Care planning strategies for improving communication with patients and families, understanding and managing behavioral challenges, and promoting independence are also discussed.4864OnlinePT60M
An overview for healthcare professionals about Alzheimer’s disease and related disorders is provided in this course. Characteristics of the dementias, such as symptoms, progression, and how they are diagnosed, are described. Care planning strategies for improving communication with patients and families, understanding and managing behavioral challenges, and promoting independence are also discussed.
4https://www.physicaltherapy.com/pt-ceus/course/health-literacy-in-practice-effective-5378Health Literacy in Practice: Effective Communication and EducationHealth Literacy is the ability to read, compute, understand and act on health information to make informed decisions. Low health literacy is a serious threat to the well-being of persons seeking medical care. With the increasing diversity of clients, we may observe that our communication skills are less effective with people from backgrounds different from our own. In this course, an overview of health literacy is provided. The session will review techniques for clear and effective communication, verbal and written communication with those from other cultures, writing and selecting easy-to-read health materials, and assessment tools to use to ensure that clients understand the therapy services provided and have the skills needed to access, understand, and use health information.auditory, textual, visual129USDSubscriptionUnlimited COURSE Access for $129/yearOnlineOnlyPhysicalTherapy.comwww.physicaltherapy.comHealth Literacy in Practice: Effective Communication and EducationHealth Literacy is the ability to read, compute, understand and act on health information to make informed decisions. Low health literacy is a serious threat to the well-being of persons seeking medical care. With the increasing diversity of clients, we may observe that our communication skills are less effective with people from backgrounds different from our own. In this course, an overview of health literacy is provided. The session will review techniques for clear and effective communication, verbal and written communication with those from other cultures, writing and selecting easy-to-read health materials, and assessment tools to use to ensure that clients understand the therapy services provided and have the skills needed to access, understand, and use health information.5378OnlinePT60M
Health Literacy is the ability to read, compute, understand and act on health information to make informed decisions. Low health literacy is a serious threat to the well-being of persons seeking medical care. With the increasing diversity of clients, we may observe that our communication skills are less effective with people from backgrounds different from our own. In this course, an overview of health literacy is provided. The session will review techniques for clear and effective communication, verbal and written communication with those from other cultures, writing and selecting easy-to-read health materials, and assessment tools to use to ensure that clients understand the therapy services provided and have the skills needed to access, understand, and use health information.
5https://www.physicaltherapy.com/pt-ceus/course/oasis-e-new-items-4612OASIS E: New ItemsThe course will focus on the items that are unique to the OASIS E data collection process. Official guidance sources will be explored to ensure the accuracy of the information.auditory, textual, visual129USDSubscriptionUnlimited COURSE Access for $129/yearOnlineOnlyPhysicalTherapy.comwww.physicaltherapy.comOASIS E: New ItemsThe course will focus on the items that are unique to the OASIS E data collection process. Official guidance sources will be explored to ensure the accuracy of the information.4612OnlinePT120M
The course will focus on the items that are unique to the OASIS E data collection process. Official guidance sources will be explored to ensure the accuracy of the information.
